Roles and responsibilities of a business analyst

Roles-and-responsibilities-of-a-business-analyst

In today’s complex business environment, an organization’s adaptability, agility, and ability to manage constant disruption through innovation can be an important element to ensure success.That’s where business analysis comes in. Businesses achieve goals through projects that translate customer needs into new products, services, and profits. Business analysts can make that happen rather efficiently & effectively.To be a good business analyst, one must have a clear-cut idea of what is required of them regarding their roles and responsibilities.

Business analysts (BAs) are responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders.


Business Analyst must possess the following attributes:

  • Oral and written communication skills
  • Interpersonal and consultative skills
  • Facilitation skills
  • Analytical thinking and problem solving
  • Being detail-oriented and capable of delivering a high level of accuracy
  • Organizational skills
  • Knowledge of business structure
  • Stakeholder analysis
  • Requirements engineering

Let’s have a quick look at the roles and responsibilities of a Business Analyst:

  1. Eliciting and documenting requirements

Understanding the intricacies of a project is very crucial for BAs. A fundamental responsibility of a Business Analyst is to work in accordance with relevant project stakeholders to understand their requirements and translate them into details, which the developers can comprehend.A business analyst devotes a large chunk of time, asking questions. They may even need to conduct interviews, read, observe and align the developers with their target goal.After eliciting business requirements, it is the responsibility of the analyst to ensure that non-functional and functional requirements are also captured.They also need to carry out analysis and look for solutions for both the organization, as well as the customer.

Person Writing on the Notebook


     2.Defining risk factors

The analyst supports business projects by identifying and finding solutions to any risks that crop up. Project risks are any unforeseen problems that may delay the completion of a project while business risks are those that may negatively influence the business.A Business Analyst then plots the scope and initial requirement of the project. The fundamental goal for any BA is to obtain the project concentrated early by converting the initial high-level goal into a tangible realistic one.Examples include anything that could hinder the release of a new product, such as key project personnel leaving (project risk), or growing faster than you can manage (business risk).

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    3.Communicating With a Broad Range Of People

Generally, people watching the presentation of Business Analysts are senior executives of the organization, as well as key management people of IT. Building an open conversation, validating that you understand what you have heard, and communicating what you have gathered to the stakeholders is extremely important to keep the vehicle operating efficiently.Good Business Analysts needs to dedicate countless hours actively communicating back and forth. More than just speaking, they need to listen and recognize verbal and non-verbal information.Business Analysts are expected to impress the stakeholders and other authority with their presentations, which in turn would have a notable effect on the growth of the business.Being the core intermediary between several departments in a company, the business analyst has to keep all forms of communication open for easy interaction. It is also the responsibility of the business analyst to keep reviewing company processes on a regular basis in order to determine if anything needs to change.

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     4.Supporting the user acceptance testing process

Before delivering a solution to customers, it is the responsibility of the business analyst to ensure that the technical team successfully developed the right application. The analyst does this by supporting the testing process and making sure that the implementation meets the needs of customers. This is done with the aim of ensuring that the implementation fulfils the project’s intended benefits. The analyst also has to ensure that the investment gives the company good returns while maintaining the customer’s trust.In essence, Business Analysts are the navigators, responsible for reaching the end destination, which implies a satisfying resolution of a business problem.The BA must always be aware of what the end-game is, how to get there and should be competent enough of handling course adjustments as they occur.

Two Woman and One Man Looking at the Laptop

Finding success as a business analyst requires proper planning and commitment to your career. Without planning for your future, you will end up feeling lost on your way. No one can accurately predict how the job market will look like – a few years, or even months for that matter. So it would be in your best interest to prepare yourself by enrolling in business analyst training programs, to acquire the in-demand skills that can help you break into this exciting and prosperous domain.Being the core intermediary between several departments in a company, the business analyst has to keep all forms of communication open for easy interaction. It is also the responsibility of the business analyst to keep reviewing company processes on a regular basis in order to determine if anything needs to change.

If you are looking forward to a career as a business analyst, then here is a great course from coursera: Introduction to Business Analytics: Communicating with Data.

If you are interested in reading about whether you should join an FMCG company after your MBA, then read this article :  Is it worthwhile to take up a job in FMCG after completing MBA?