Windows Admin-Administrator

submitted by KLAY Prep Schools and Daycare 1 Week ago

  • Experience : 3 Years

  • Location : Gurgaon

  • Education : Any Degree

  • Job type : Full Time

Not Disclosed
  • Skillset :

Job Description :

Windows Admin-Administrator

Location: Gurgaon

Job Code : 1019114

Minimum work experience: 3 - 5 Years

Mandatory Skills: Windows Admin Citrix Admin, Windows and AD Admin, Infra Trouble shooting and Operations, Windows Admin, Vmware Admin 

Language Skills: English Language

Job Description:
Key skills required for the job are:
  • Windows Admin-L2 (Mandatory)
  • As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. 
  • Provide technical subject matter expertise wherever required. 
  • Ensure proper communication and quick resolution as a crisis manager. 
  • Plan and schedule Changes, Coordinating with different stakeholders. 
  • Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. 
  • Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. 
  • Participate in business meetings with various stake holders on a need basis. 
  • Take corrective actions based on the customer satisfaction surveys. 
  • Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. 
  • Training of new team members. 
  • Able to work on Knowledge acquisition and updates to related documents

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Experienced (3 Years)

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