Skillset :SAP basisSAP ECC, SAP BW, SAP CRM, SAP PI, SAP BOBJSQLOracleHANA DBRedwood Leadership
Job Description :
We are looking for a Basis Consultant that will work our client and internal basis teams to implement new SAP functionality, apply SAP program fixes, develop and maintain interfaces, maintain SAP change control, monitor and tune hardware/platform/backend, and assist in SAP software upgrades and projects.
Work with basis team members to administer the technical infrastructure and meet SLAs, project requirements/deadlines, and any other additional business needs.
Provide first-level SAP Basis support to the SAP Functional Team, IT staff, and the end-user community, including the handling of incident tickets, 24x7x365 emergency support, transport movements, and other day-to-day operational and project tasks for the SAP systems.
Manage software logistics according to audit/governance protocol between Development, Quality Assurance, and Production to support successful application development and releases for the entire implementation lifecycle, using transports, client copies, and other SAP proprietary change technologies.
Create, support, manage, and document installation, roll-out, and maintenance of the SAP front-end (SAPGui) and any other front-end relevant to SAP initiatives.
Open support channels with external SAP personnel, communicate with internal help desk support personnel, partner with other IT resources, and work directly with the end-user community to investigate, diagnose, and address SAP development and system issues. Document post-mortem analysis and implement changes to prevent similar user, application, or system issues.
Apply application software corrections such as SAP OSS notes, SAP support packages, kernel patches, front-end patches, one-off patches, and patch-sets to keep application software current with vendor maintenance schedules.
Maintain and update the scheduling system used for background jobs, Redwood. Assist the SAP IT team in the design and configuration of Redwood job, job chains, and notifications.
Configure and maintain SAP communication interface and scheduling technologies, including Redwood, sap con, EDI/XML interfaces, file upload/download functions, web interfaces, print/spool, background, BDC, and other CPIC/RFC communications.
Provide SAP Basis support and technical expertise for the installation and/or enhancement of the SAP systems to meet expanding business requirements.
Perform SAP system, database, operating system, and transaction monitoring/tuning to proactively meet corporate SLAs and to ensure optimal response times for the SAP user communities.
Develop, maintain, and document SAP system operating procedures for any of the above functions and/or additional responsibilities. Provide knowledge-transfer and cross-training to teammates and other corporate staff.
Research new procedures, best practices, methodologies, and technologies to make recommendations and grow in technical competence.
Qualifications & Experience:
Minimum 7 years of SAP Basis experience
Experience with SAP upgrades
Experience with administering SAP ECC, SAP BW, SAP CRM, SAP PI, SAP BOBJ
ChaRm and Solution Manager
Strong communication (written/oral), organizational, and analytical/problem-solving skills
Working with SQL, Oracle, and HANA DB’s
Experience with Redwood, Click, LaMA preferred
Additional Key Skills:
Excellent planning and proven leadership skills
Excellent customer service focus and attitude
Strong teamwork and collaboration skills
Ability to implement practical business solutions under strict deadlines
Ability and desire to work with people as part of a high-performance team